Customer Return on Investment (ROI)
Fortune 100 companies, Law Firms, Government Agencies, and E-Discovery Service Providers have significantly accelerated early case assessments, lowered processing costs and reduced review workload using the Clearwell E-Discovery Platform. All of these customers have achieved a significant ROI—often after only a single case.
In one real-world example, a large financial services customer recently utilized the Clearwell E-Discovery Platform to analyze the data for 10 custodians, which amounted to 456,448 documents and 50 gigabytes. By utilizing Clearwell’s market-leading cull-down and analysis capabilities in-house, the company was able to effortlessly cull-down the case data set from 456,448 documents (50 gigabytes), to 600 documents (5 gigabytes) in only 2 days. As a result, Clearwell saved the company $81,000 in processing costs.

These results and more are similar to the value realized by other Clearwell customers such as British Petroleum (BP), Cisco, Constellation Energy, Del Monte, and Transatlantic Reinsurance. In addition to the hard-dollar cost savings from lower processing costs, Clearwell also delivered the following benefits to the company:
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Faster early case analysis: The Clearwell E-Discovery Platform can be shipped overnight and be installed and up and running in 25 minutes, enabling legal and investigative teams to start analyzing the data within hours.
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Lower review costs: Clearwell’s cull-down and analysis capabilities not only lower processing costs, but they also lower review workload and affiliated cost. Reducing review workload has been proven to be more effective in reducing review cost than trying to increase review speed.
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Rapidly find the smoking gun: Clearwell delivers increased visibility across over 400 documents types and displays visual discussion threads, allowing you to immediately identify all the participants and see who sent what to whom, and when.
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Accurately respond to regulatory inquiries: Clearwell’s filtering capabilities and individual-to-individual, group-to-group, and email flow directional analysis capabilities allow legal teams to quickly turn over only the information requested by regulators.
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Mitigate risk: Clearwell’s hit-highlighting capabilities make it easy to find all keywords in long documents, reducing classification errors. Discussion threads identify all peripheral players and help you avoid any last minute surprises.
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Ease of use: Feedback from in-house counsels, attorneys, paralegals, and contract reviewers across all of our customers has been unanimous: they love the easy-to-use user interface. They are able to use the product immediately and with no formal training.
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Lowest total cost of ownership: The Clearwell E-Discovery Platform is a turnkey appliance that includes all the hardware and software needed for e-discovery. The platform is up and running in less than 25 minutes, requires very little ongoing maintenance, and is supported by a world-class support organization.