Last month, Gartner published the 2011 Magic Quadrant for E-Discovery Software, its first ever Magic Quadrant (MQ) on the electronic discovery industry.
We believe the Gartner MQ signals e-discovery’s arrival as a major category of enterprise software, and creates a single, definitive “buyers’ guide” to help companies choose between the various solutions. As the report points out, “The reason e-discovery is now a pressing issue for most companies is clear: ESI in all its many forms dominates legal proceedings because modern business is mostly conducted using electronic communications and electronic records. Regulators require this ESI to be archived for proof of compliance.”
The authors of the report, Debra Logan and John Bace, are two of the industry’s leading lights. The report reflects their deep understanding of the domain and includes several keen insights into emerging trends and market dynamics.
Most software buyers are familiar with Gartner Magic Quadrants and the rigorous methodology behind them. In order to be included in the MQ, vendors must meet quantitative requirements in market penetration and customer base and are then evaluated upon certain criteria for completeness of vision and ability to execute. In the Magic Quadrant for E-Discovery Software, Gartner states that, “Ease of use, intuitive user interfaces, attorney-focused workflow, advanced but transparent semantic analysis features, native file format review, and foreign language support are all considered desirable features from the end user’s point of view.” According to the report, “A vendor’s ability and willingness to perform proofs of concept (POCs) is also important, and many references told us that, with certain vendors, “try before you buy” arrangements or POCs were so successful that they did not even open their tendering process to competitive bidding.”
In total, the Gartner Magic Quadrant for E-Discovery Software report analyzes 24 different e-discovery software vendors, and is meant to help CIOs, general counsel, IT professionals, lawyers, compliance staff and legal service providersunderstand the dynamics and landscape of the e-discovery software market. Combined with its analysis of the factors driving the growth of e-discovery and its vendor-by-vendor evaluation, we believe this makes the report a must-read for anyone involved in selecting an e-discovery solution.
For a limited time, please register here to download a complimentary copy of the Gartner Magic Quadrant for E-Discovery Software.
About the Magic Quadrant
The Magic Quadrant is copyrighted 2011 by Gartner, Inc. and is reused with permission. The Magic Quadrant is a graphical representation of a marketplace at and for a specific time period. It depicts Gartner’s analysis of how certain vendors measure against criteria for that marketplace, as defined by Gartner. Gartner does not endorse any vendor, product or service depicted in the Magic Quadrant, and does not advise technology users to select only those vendors placed in the “Leaders” quadrant. The Magic Quadrant is intended solely as a research tool, and is not meant to be a specific guide to action. Gartner disclaims all warranties, express or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
 Gartner, Inc. “Magic Quadrant for E-Discovery Software”, by Debra Logan, John Bace, May 13, 2011, page 5.